Brielle's Flowers

Above and beyond customer service. The flower arrangement was breathtaking in photos and even more beautiful in person according to my mom! Highly recommend, especially if you are out of state and crossing your fingers! Thank you!!

Edit to update, again, 5/16/23: Sadly, the complimentary arrangement that was promised has fallen through. An order was placed over the phone, the Wednesday before Mother's Day. The owner was helpful and glad we called to take her up on her offer. She said Sunday, Mothers Day, was the best day for her to deliver. Sunday, 1:30, I get a call from mom asking if we were sending flowers this year, as is our tradition. The shop is normally closed on Sunday, per Google, so she didn't call them. Sunday night, she text to say they never arrived. I decided to call and leave a message in hopes I'd get a call back the next day. Someone who sounded very tired answered the phone. I was shocked. She said they'd had several things go wrong that day (owner is sick again and they had no driver), she was sorry and would call all the missed deliveries the next day, Monday, to arrange delivery. Tuesday rolls around and I get a text from mom, who is STILL WITHOUT FLOWERS. Sorry Brielle's, we won't be ordering from you again. Got a call from the shop. The owner explained she had been very sick and the shop had been closed since 11/28/22. She was in now and would get the flowers to mom today. Mom let us know they had been delivered a couple hours later. A beautiful arrangement! We had selected "designer's choice" and, as luck would have it, they included mom's favorite flowers! Changing my rating to 3 stars. It would be more but they get ding'd for the lack of communication or backup plan when the owner is sick. Placed an order, via their website, on 11/26/22 for delivery 12/1/22. The arrangement was not delivered. On 12/2/22 have made several calls but no answer. Left a voice mail, no call back. Attempted to text the number listed, in case it is a cell phone. Nothing. Attempted to 'chat' via Google, no response. Also attempted to send a message via their Facebook page. No response. The flowers were supposed to be for mom's birthday, which is today, Dec 2nd.

This home town shop is amazing. There hasn’t been a time when Jennifer didn’t go out of her way for me and my family. I should have given her more notice, but she didn’t complain…she did what she had to do to get it done. I don’t even want to call it a job, because that doesn’t do it justice. It’s not a job to her, it’s her passion and she takes pride in every piece that leaves her shop. The price is always too low…I’m sure it’s worth 100 times more then times that by a 100 more!!! There should be no doubt she is the best at what she does. She will not disappoint!!! I want to join in on one of her classes too. I’ve heard it’s a blast and you get to leave with your arrangement! Thank you Jennifer. Job well done!!!!

This woman is an amazing florist, and provides top-notch customer service. Easily the best in the county. Today she won Vantine's day for me again with a beautiful custom arrangement. Easy to recommend.

100% yes!! Yes, use Jennifer's services at Brielle's Flowers in Benson! She is very knowledgeable and really worked to give us exactly what we wanted at a very fair price for a wedding bouquet. Edited to add: Jennifer wanted to be sure the flowers looked absolutely their best so she offered to keep them in her temperature controlled cooler until one hour prior to our ceremony. An employee came in on her day off to meet us for pickup. Thank you again! EDITED TO ADD: Five days later and the flowers haven't drooped yet! I think my daughter will be able to press them herself Saturday. And they still smell so wonderful. I have changed the water and cut the stems once and left them in the fridge since Saturday. See the fridge photo.