Please read these terms carefully before using our services.
Last updated: January 2026
By accessing, browsing, or using Local Flower ("the Service," "Platform," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), along with our Privacy Policy and any additional guidelines or rules applicable to specific services or features.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.
Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes. We reserve the right to modify these Terms at any time without prior notice.
Local Flower is an online directory and marketing platform that connects consumers with local florists and flower shops. We provide a platform for businesses to list their services and for consumers to discover local floral businesses. The Service is provided on an "as is" and "as available" basis.
Local Flower does not sell flowers directly. We are a directory and advertising service. Any transactions between users and listed businesses are solely between those parties, and Local Flower is not a party to such transactions.
To access certain features of the Service, you may be required to create an account. By creating an account, you represent and warrant that:
We reserve the right to suspend or terminate your account at any time, for any reason, with or without notice, including but not limited to breach of these Terms.
Business owners who claim or create listings on Local Flower agree to:
LOCAL FLOWER RESERVES THE ABSOLUTE AND UNCONDITIONAL RIGHT TO REMOVE, SUSPEND, MODIFY, OR REVOKE ANY LISTING AT ANY TIME, FOR ANY REASON OR NO REASON, IN OUR SOLE AND ABSOLUTE DISCRETION, WITH OR WITHOUT NOTICE.
Without limiting the foregoing, we may remove or suspend listings for reasons including, but not limited to:
You acknowledge and agree that:
ALL PAYMENTS ARE FINAL. NO REFUNDS WILL BE ISSUED UNDER ANY CIRCUMSTANCES.
By subscribing to any paid plan or purchasing any service on Local Flower, you expressly acknowledge and agree to this strict no-refund policy.
Local Flower provides electronic and digital services that are delivered immediately upon payment. Due to the nature of digital services:
You agree not to initiate any chargeback, dispute, or payment reversal for services rendered. If you initiate a chargeback, we reserve the right to:
BY MAKING ANY PAYMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS NO-REFUND POLICY AND EXPRESSLY WAIVE ANY RIGHT TO A REFUND. We encourage you to take advantage of any free trial periods or free tier features to evaluate our services before committing to a paid subscription.
By opting in to receive SMS messages from Local Flower, you consent to receive transactional text messages, including verification codes, business alerts, and service notifications.
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
For more details, see our SMS Terms.
You agree not to engage in any of the following prohibited activities:
All content on Local Flower, including but not limited to:
is the property of Local Flower or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our express written permission.
You retain ownership of content you submit, but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
You use the Service at your own risk. We are not responsible for verifying the credentials, licenses, or quality of any listed business.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LOCAL FLOWER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
We are not responsible for:
In no event shall our total liability exceed the amount you paid to us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is less.
You agree to indemnify, defend, and hold harmless Local Flower and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation will survive the termination of these Terms and your use of the Service.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Before filing any formal legal action, you agree to first contact us and attempt to resolve the dispute informally. Most disputes can be resolved quickly and amicably through good-faith communication.
If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms or the Service shall be settled by binding arbitration. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA).
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdiction.
You may opt out of this arbitration agreement by sending written notice within 30 days of first accepting these Terms. If you opt out, you may pursue claims in court, but you still waive any right to participate in a class action.
We reserve the right to modify, amend, or update these Terms at any time, in our sole discretion, without prior notice. Changes will be effective immediately upon posting to the Service. We will update the "Last updated" date at the top of this page.
Your continued use of the Service after any changes constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.
It is your responsibility to review these Terms periodically for changes.
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles.
Subject to the arbitration provisions above, any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in Clark County, Washington, and you consent to the personal jurisdiction of such courts.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Local Flower regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any provision shall not constitute a waiver of that provision.
If you have any questions about these Terms & Conditions, please contact us:
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