Abandale Florist

Definitely wouldn’t get flowers from here, false advertisement in the picture it shows a bouquet of roses and when I received them there was only 4 actual roses in the bouquet for $69.99 I was better off getting roses from fry’s for cheaper and more roses. On the back of the card it says if your not happy to call for a 24hr guarantee once I called and told the lady that I wasn’t satisfied with what I got versus what I paid and what was advertised she got defensive fast and started talking over me saying they only come with 5 roses (even then I only got 4 as shown in the pic) she then said don’t go based off the picture so I told her that was false advertisement I told her she was being very unprofessional talking over me and not being understanding to a customer who isn’t satisfied with their order and they shouldn’t even offer a guarantee if she’s just going to argue and she then called me a liar. But clearly in my pictures you can see what I thought I was getting vs what I actually got. Poor quality for what I paid and what I thought I was getting. Didn’t get her name but she stated she was the manager. Never shopping here again and wouldn’t recommend it to anyone!

Extremely disappointed. My father’s funeral was yesterday. My 16 year old son wanted to do something special for his grandfather so he paid for the arrangement himself. We told the woman helping us that his budget was 120 so we weren’t expecting anything huge, but still something pretty. She showed us what she could do with that budget. We were very hopeful based off of what she showed us she was able to do that we would be pleased with the arrangement. Yesterday we arrive to the church and were told that the floral arrangement was delivered. Pictured is what was delivered. It looked nothing like what we discussed and what we were shown. We asked for lots of white and blue flowers as those were his favorite colors. As you can see there was very very little of blue, and some white. We also gave her the dimensions of my fathers urn because we wanted his urn to sit a base with flowers around the base. We were told they could do that. Instead they made two separate pieces. The smaller piece had more flowers but it blocked the view of the urn which is why we specifically asked for the urn to be on a base with flowers around it, so we didn’t use the small piece as to not block the view of his urn. Extremely disappointed and will be calling tomorrow to get a refund. UPDATE: I spoke with the owner. She was completely rude, spoke over me, said some really awful things. She took advantage of a 16 year old boy wanting to do something thing nice for his grandfather. The owner is absolutely DISGUSTING for the comments that she made. For your own sake DO NOT PURCHASE FLOWERS FROM THIS SCAM ARTIST.

My daughter bought me flowers for my birthday. They delivered them very late and instead of ringing the doorbell they just set them outside on the heat and the flowers were delivered dead. I called the shop they said they would send a new Bouquet and I waited all day then the delivery guy calls me with an attitude telling me “ im not just gonna rush over to you, and then tells me I can go meet him somewhere to get them I told him I have to leave your boss said you would be here in an hour 4 hours ago. He then tells me IM TELLING YOU HOW THIS OS GONNA GO DOWN. at that point I told him to shove them I don’t need them call and talk to me like I’m the one who screwed up. This is the worst flowers they were dead and the service sucks as well. Never buy from them ever.

Flowers were pretty but apparently not what my son thought he was ordering for me. Photo of what he ordered did not show roses and bouquet had several roses. Roses are fine, just not what he thought he was getting me. It’s important to advertise the product accurately.

The expectation vs the reality. Had I ordered the standard arrangement I might have been satisfied but I ordered the premium and it was underwhelming. I ordered 4 days in advance for 8/23 delivery. They left a door tag without ringing on that day arriving at 158p, and the business closed at 2p. No way to contact them until after the event. Then when they actually arrived the next day after calling them, they are not anything close to what was ordered. Pictures of what was expected and what actually came..... There is nothing at all similar on the quantity or quality of the arrangement. No wonder the place has such low reviews. Do not use them and more importantly, do not use teleflora as they apparently contract to the lowest bidder or lowest rated florists in the area. The business locally was not pleasant to work with either according to the recipient.