Vons

The cashier, Ashley, displayed an extremely poor attitude. When it was my turn, I greeted her with a smile and said hello. She looked me up and down with a nasty expression and didn’t return the courtesy. Even my youngest daughter noticed how rude she was. I understand customer service can be tough, especially late in a Sunday shift, but there’s no reason to treat customers that way, especially when I was polite first.

If you want help finding something good luck. I asked 3 employees and the customer service desk to help me find something and was given no help or customer service. Very disappointing, I really like this store it's close to my house and work. I will be going to Savemart across the street from now on. They were so polite and happy to help me.

Cannot speak highly enough of the bakery’s service for our baby shower cakes. We supplied the edible flowers but the service was great from start to finish. The cakes were exactly like the inspiration pictures and the cake itself was so good- soft and creamy and perfectly layered.

Although Vons and Safeway are our grocery of choice, the app hasn't worked the last two visits, the unpleasant man who was running the self check, was rude, and unessecarily horrible when we had issues with the scanner. Good food, slightly more expensive but worth it for quality, but one bad apple in the way of staff ruined our experience.

I have always preferred shopping at Vons because of the great customer service. The last few times I’ve shopped at this particular store, it has definitely gone down hill. Not one employee has even acknowledged me when shopping in the store. Today my cashier never even said hello to me and immediately started talking negatively about a previous customer who had been in the store to another employee who didn’t engage. He didn’t thank me by my name which I always thought was a nice touch and showed appreciation for being a customer.