Chu's Florist & Birds

I brought my healthy turquoise parakeet into this store for a simple nail and beak clipping, trusting that they were qualified to handle birds properly. Tragically, my bird died in their hands during the process. I walked in with a living, beautiful parakeet — and left with my bird dead. To make things worse, instead of taking accountability, the person kept insisting afterward that my bird must have been ill, old, or had underlying health issues — none of which was true. My parakeet was active, eating well, and showed no signs of sickness before this visit. There was no warning given about risks involved, and no sign of care or proper handling for such a fragile animal. This was supposed to be a routine grooming service, but it turned into a devastating experience. If you love your pet, I highly recommend going elsewhere. A place that blames the pet after such a tragic mistake should not be offering these services at all.

I received a lovely white and green arrangement from here for Mother's Day! Sorry for the slightly confusing picture of it. I asked for it on Friday evening and they managed to finish it by Mother's Day morning, despite what I am sure was a large backlog of Mother's Day orders. If you have never bought a flower arrangement before (as I had not), then I have two things to say: 1. This arrangement was made with a $120 budget. Flowers are expensive! 2. If you are ordering an arrangement to celebrate a holiday people commonly buy flowers for, like Valentine's Day or Mother's Day, make sure to order as far in advance as possible, at least three or four days. I regret piling on to the owners' workload last minute. They were very sweet and accommodating, though.

An overdue review on this amazing florist. I live across the country, and there was a specific arrangement I wanted to send a friend whose mother passed away. The arrangement had to have a butterfly. I sent them a photo of the inspiration arrangement, and Chu's florist says they would try their best to make something similar. They exceeded on creating the most beautiful arrangement. Chu's florist works so hard to please, and they have the skills to create stunning arrangements. I highly recommend them. Without a doubt, I will use them again! Thank you Chu's flowers for such great work!

I ordered flowers online from across the country without being familiar with this florist. The arrangement was even more beautiful than the online sample. The price for the size and quality of the arrangement was outstanding compared to other florists in the area. They even texted me once they were delivered and shared a photo. I would definitely order from here again!

I ordered site unseen from Texas to CA. Just beautiful! They didn’t skimp on flowers. Chu’s sent delivery notice and photo and was on time!