Harmony's Floral & Gifts

UPDATE: Harmony’s have reached out and we have come into a resolution as service recovery. Willing to give local business another try as I love supporting local bay area businesses. Will order another bouquet sometime soon. Hopefully turns out better than last! Delivery was on time, but the bouquet itself fell well below expectations. The total was $265 including delivery and a $52 upgrade. For that price, I expected a noticeably more premium arrangement. The delivered bouquet (18 roses with mums and greenery) looked more like a standard tier rather than an upgraded one and did not reflect the presentation shown online. While substitutions may occur, the overall size and visual impact did not align with the price I paid. I’ve contacted the florist directly to address this and am awaiting a response.

Not even the one star is deserved. What was supposed to be a cute birthday bouquet turned into a complete embarrassment for me. I ordered a beautiful fall arrangement in a pumpkin vase, and while I understand substitutions happen, what was delivered was NOTHING like what I paid for or what was advertised. The bouquet my friend received looked completely different, cheap, mismatched, and honestly disappointing. She was kind enough to love it anyway, but I was mortified when I saw what she actually got. When customers spend their money and trust a company to deliver a gift, the least that should be expected is something remotely similar to what was ordered. This experience was incredibly frustrating and honestly felt like a rip-off.

We had a great experience at Harmony’s Floral & Gifts. We went there around 7.30pm to get several individual flower arrangements to welcome several guests arriving at the airport the following day. Despite the late hours, the shop owner did a wonderful job preparing these flowers according to our request. Thank you! I would highly recommend this place to anyone. Prices are very reasonable too.

I stopped by Harmony’s for the first time to look for Mother’s birthday flowers. I requested a custom arrangement for purple flowers in a glass vase they had. I was able to choose the flowers from the cooler and was not disappointed. I asked for the vase to be put into a box so that it would not fall while driving. He put purple paper wrap and ribbon around it as well. The gentleman who helped me was warm and kind. I will be returning to Harmony’s in the future.

Customized my bouquet with the budget I had! Super beautiful and friendly customer service. Highly recommend for any floral needs.