BJ's Wholesale Club

Pretty good store with lots of items available. But they don't always have the best prices. They also have a gas station that offers low prices on gas.

The customer service at this BJ’s is terrible. This is strike two. The first time I got yelled at by the cart guy for taking a cart. Today I go to the tire center. The worker doesn’t even acknowledge me. I ask if they can patch a tire and he tells me he can’t. He has appointments. The place was empty with no one waiting. It take minutes to patch a tire. I went to speak to a manager ( Jorge) and he isn’t any help at all, is rude and dismissive. Said if he has appointments he has appointments. I walk out and the tire shop is still empty. I had to wait for a ride due to the state of my tire and 30 minutes later still empty. Customer service does not exist at this store.

11/12/24 Photos are of the light pollution from Bj's, they've installed new lights & pointed them directly at our home. The abuse we've suffered. Is this fun for you? Have lived behind BJ's for over 20 yrs. We have not slept in over 20 yrs due to light & noise pollution. Our windows rattle from the rigs running, you can read a book at midnight in our backyard. Oh & the jarring sound of the receiving door SLAMMING open at 2am & then SLAMMING shut, first time that happened? Truly thought someone broke into our house. When we bought our home, BJ's was not here, sadly they began torturing us 1 month later when they moved in. I attended every town meeting, I have contacted BJ's a number of times over the yrs....they no longer return my calls. If anyone from BJ's reads this, I am begging you. Please turn the lights away from our home & install stockade fence & dense shrubbery/hedges... it's what BJ's promised at the town meeting. UPDATE: Did I think BJ's would step up & install fencing/hedging for a sound barrier or turn their lights away? No, nor did I think they'd RETALIATE, but they have. The noise is louder & more frequent. It is 9:01pm, I am laying in bed, listening to the slamming of loading dock door/ trailer unloading The noise was loud before, now it's just obnoxious. Perhaps the b in Bj's stands for bully. 2nd UPDATE 🤣 BJ's bullying never ceases to amuse....are ya ready?! BJ's had a Porta potty delivered to our house.🤣 Never complain about BJ's unless of course you want to spend 20 + yrs being bullied/harassed by BJ's....you'd think they'd be bored with us, but no. Work order clearly states Porta Potty is for BJ's with our home address. There was no mistake made, this was intentional. Can't wait to see what they do next🤣😂😆 People asked for proof....here it is. I wonder what Bj's next move will be, no worries I'll keep you posted😅

Bought ribs cooked them and there bad I will not renew my membership and I will not shop here again

I ordered my daughters first birthday cake and the cake decorator thought it was a good idea to cover up most of the sentence and my daughters name. 🙄 I was very disappointed but I didn’t say anything. They should of put the writing at the bottom. Or moved the mermaid fin and gave me the tail to put on. Do better next time someone orders a cake , Bjs.