Stop & Shop

Please tell me why I had $28 in bottle return slips (I usually come early in the morning when the service desk is not open). Because I gather them over time. I went over the supposed $24 limit and the lady would not give me all of the $28 cash and gave me two of the bottle return slips back. The customer service and the look I got as I walked away was ridiculous. I will never go to this store again for anything. No other stop& shop does this..... I think management needs to take a look at the unprofessionalism at the customer service desk that I just received. Wow. $4. All the money I spend in stop& shop? Not spending anymore. And I see on one of the other reviews someone returned $154 worth of bottles on the same day and had no problem and is praising the store. They wouldn't give me $28 😂😂😂😂😂.

I shop at this store frequently and am always grateful for everyone's professionalism, friendliness, knowledge, and work ethic.

We had such a wonderful experience at Stop & Shop this past weekend! The employees were incredibly kind and went out of their way to make our visit special. They introduced us to Marty the robot, which absolutely delighted my son, and even gave him stickers and a Marty stuffed toy. It was such a thoughtful gesture and truly made his day! The store was clean, well-stocked, and had a welcoming atmosphere, but it was the kindness and enthusiasm of the staff that really stood out. Thank you for creating such a memorable experience for our family during the busy holiday season. We’ll definitely be back!

We had a last minute July 4th party. I ordered July 3rd from the deli in the Westport store and Rakeith took care of me. Not only did he take the order but he made 4 amazing platters, all fresh, made with great care and ready on time. Awesome person representing your store and brand. Just a great experience.

Terrible, terrible store. Poorly stocked, dirty, rude disengaged staff that act as if they hate you for shopping there. Have lived nearby for 12 years - has only gotten worse although we’ve given them many chances. Most recently ordered a cake from bakery. Should have known better - bakery staff rude, cake not ready on time for pick up and they got the order wrong! Never again. We live less than a half a mile from this store and would rather drive 5 miles to Stew Leonard’s than ever shop here again. That says it all. Store should be shut down.