Ladybug's Flowers & Gifts

Horrible arrangements. Horrible customer service. I didn’t expect an exact match but the flowers received were nothing like the online photo viewed when ordering. The arrangement didn’t come in the blue vase pictured and it was majority greenery, instead of flowers. Susan’s response: “ What would you like for us to do?” and she did absolutely nothing to correct the issue.

Ladybugs is the only place we will go for floral arrangements in the CSRA. Mickey and Heidi are AWESOME! The flowers are amazing and the arrangements are always stunning! They have filled out special requests and delivered to perfection! (Follow up and the flowers LAST!)

I ordered a cheerful arrangement of an assortment of colorful flowering plants to be sent to a funeral last week. The Blooming Garden Basket arrangement fit the deceased's personality perfectly! Unfortunately, Ladybug's sent a Peace Lily instead. Why?

First photo is what was ordered (premium) as shown on the website vs the last photo of what was received. I expect there can be some variation, but for $194, I was underwhelmed. The delivery was on time, but had very few roses, no willow at all, and the vase was solid grey instead of clear. To be fair to the business, I have not complained to them directly. I’ll give them the benefit of the doubt that they’d try to make it right, but this was a group order for a funeral so I’m not interested in any kind of remedy. Just want to leave the information for others to decide whether it’s worth upgrading or just getting the standard version.

I ordered the blue flower arrangement as seen online, through AAFES and received the most ridiculous flowers in a vase with a ladybug hot glued to it with hot glue all over that part of the vase. It was suppose to be cobalt blue....nothing but 1 blue flower in an arrangement of pink flowers. I didn't want pink, I wanted blue. Are you color blind and lazy?