Cloud9 Cannabis

I had a blast chatting with Blaisen about all the products, as well as my love of ‘strain review blurbs.’ The other two employees working tonight were engaging, knowledgeable, and helpful, as well. They are a great team!

I walked in there crying and going through personal stuff. Shay took the time to listen, talk, and gave me a ton of support and encouragement that I desperately needed. She then was great at recommending which product to get. I was in a very emotional state and didn’t want to have to try to think and do my research on strains like usual. Told her the attributes I needed and to stay away from from anxiety and paranoia. She was quick to recommend and seemed confident it would be perfect for wha I need. I can not thank Shay enough. Excellent customer service! Also no other customers were delayed or ignored at all. The staff was excellent at communicating and ensuring all customers needs were met. Thank you so much Shay!

I have been to quite a few dispensaries and I'm going to be honest this was the best experience possible. As soon as you walk in you are greeted by a nice staff that makes you feel at home. They were soo informative and knowledgeable. Im from Indiana and was coming from Iowa for a funeral and read the reviews on the place and trusted the people and they did not disappoint!!! Highly recommend this place. Hope you get the staff I did!!!!

Today, at the East Peoria store, Shay put on a show for Emily. She performed a wonderful dance, that was both eloquent and entertaining. I should have asked if she taught lessons on the side. Today's lovely Superbowl pre game dance performance aside, I have been exclusively shopping at this store for about a month, because of the atmosphere. Your first time stepping into the store should blow you away if you appreciate the same things I do. An easy, quick, streamlined pre order process makes for efficient shopping. As well as extremely pleasant staff that are all very polite, knowledgeable and ready to assist you in any way possible. I rarely write a review and I don't even care about winning any prizes, I just want the staff as well as other possible patrons to know that this is a top notch establishment. Not only in the cannabis sector, but all public facing businesses. They should be looked upon as an example in true customer service. Thank you!

I was in the store for the first time a little over a week ago. A young gal, I believe her name was Emily, greeted me at the door. I had no clue what I was looking for other than some relief. She helped me through the entire order process. She listened to my needs and helped me pick out items to help with my issues. She explained each item in detail, the effects they would have and which components of each product would help with what I needed. Since purchasing those items, I feel brand new. I will definitely be back in the near future and hope to see a familiar face again. Thanks so much!