Mount's Flowers

I came in here the other day looking for anything besides a red rose because I am not in love with the recipient! I found it and it was quite beautiful. It dawned on me after the fact that there wouldn't be a water source to keep the rose alive for the incoming hours and I thought I ruined everything! But nope! These ladies have thought of everything! At the bottom was a small little water reservior!! That's so very thoughtful for someone who forgets! Thank you ladies!

The flowers are beautiful and they were very kind, initially. Delivery is sorely lacking. Driver didn't ensure flowers got to intended recipient. TONS of construction at delivery site (this was communicated when flowers were purchased) She went to the wrong door and gave the flowers to a construction worker instead of employee. As a result, the Flowers sat all day long before recipient finally got them as he was leaving for the day. I got excuses when I called. As a former delivery driver myself, I can say if I see something out of the ordinary at the drop off point, I'll make sure whatever I'm delivering goes to the right person. If you see massive construction, you need to take a few extra steps to make sure you're giving the delivery to the correct person. Construction workers often do have access to the buildings they are working on. Flowers are very expensive and I completely wasted all that money because they never got to him (it's a personal joke between us and the flowers NEEDED to get to him during the workday. I communicated this point strongly when ordering. That was the whole point of the delivery, not the flowers themselves). This was my first time and I MIGHT buy again (I'm still debating) because they did a beautiful job on the bouquet but I certainly won't have them delivered. Delivery driver doesn't want to take a couple extra steps to ensure items get to the proper person. Then to get excuses when I called was what prompted me to leave this review. No apologies. Just, "well, she did her job." Unacceptable! Well, actually, no she did not. She dumped them off to the first person she saw, who was obviously not the receptionist, without making sure they got to the person they needed to get to. That's very poor customer service. That makes me never want to return despite the flowers being so pretty.

I LOVE going into Mounts! Always greeted with friendly familiar faces. They have a great sense of helping with the difficult decissions, to the simplest. Great ideas for memorable occasions. Thanks to all the ladies there. Will be in again soon.

I went in to Mounts looking for arrangements for my father’s memorial service. Robin worked with me, stayed in budget and created three wonderful arrangements! I will be coming back to Mounts for any further floral needs.

Mount’s flowers did an amazing job with my wedding flowers and everyone was raving over how beautiful they turned out! I highly recommend using Mounts for all of your flower needs!