Juliannes Florist

I wanted to get flowers for my wife for Valentine's day and came accross Julianne's. I figured a nice local flower shop could use some business. Usually, I'd use Shari's Berries. I ordered what seemed to be a decent arrangement of roses, a medium stuffed animal, and 2 mylar balloons. The delivery person did well to deliver the arrangement in my sunroom instead of on my porch as to protect it from the rain. That's why I gave an extra star. The stuffed animal and the 2 balloons were never delivered. The arrangement did not look like the picture online. My wife was very pleased to have received it, so I do not seek to return. For what I paid plus having missing items, I would NOT recommend Julianne's.

I'm poa for my epileptic daughter bc she can't make decisions for herself. She ordered a corsage for sons prom date that she can't afford. I went to cancel the order and they said they had already sprayed the flowers and would not refund the money. This is a 2 day notice.

Flowers are meant for special occasions, so one would expect businesses to prioritize customer satisfaction. (Nephews prom) When inquired about a refund in less than 24 hours only rudeness was granted. Even if no refund, it was complete rudeness and I'll spare the conversation. Pretty sad.

Poor Quality Roses for such a beautiful occasion! I was very upset and when I asked how much he was charged, I became furious. My guy explained the interaction and explained the "take it or leave it" attitude! It was very loving to receive such a beautiful gesture, but I told him to next time "leave them". For what he paid for the roses, I could have received that in my card and been very pleased! We will never, ever patronize this floral shop again. Selling this type quality, she's a bit beside herself!

Yesterday, my husband sent me a floral arrangement for our 17th anniversary. It arrived on time, which I appreciate, but I'm quite upset because he paid $107.79 for just one dozen roses. It turns out that one of the rose stems was broken, and instead of replacing it, the florist tied it with a green wire and covered the broken part with green paper tape to try to hide it. Who the heck does that? Unfortunately, that rose arrived wilted, and it was painfully obvious that something was wrong. On top of that, the arrangement had several dry leaves. My husband also requested a small dedication, but they didn't even include his name--there was no sender listed. I believe this deserves less than 2 stars because the person who prepared the arrangement knew exactly what they were doing by trying to camouflage a broken rose among the other 11, which were in good condition. I find this highly unprofessional, especially considering the excessive price for roses that look like they could have been picked up at Kroger and delivered from there. If it weren't for that lack of professionalism, the price wouldn't have been an issue--people are willing to pay for something special to surprise their partner. But again, it was completely wrong not to replace a single rose. I told my husband to never order from this florist again and not to recommend it to anyone.