Chewy

I have used Chewy for a couple decades for all of our animal needs. Raising Exotic cats in New England is made easy when you can order such a variety of items and receive them so promptly. I recommend them highly!

Wow!!!!! We’ve been ordering our pet food and supplies from Chewy for years, and their customer service has always been exceptional. Sadly, our sweet pup Divi passed away at 16.5. When I canceled our autoship and selected that she had passed, I assumed that would be the end of it. Today, I received a beautiful fresh bouquet of flowers and a handwritten note from Chewy expressing their condolences and reminding me of the love I shared with my pup. Such a thoughtful, compassionate gesture. I truly can’t say enough wonderful things about this company. Thank you!

If you love your pets as much as I do but don’t always have time for in-store shopping, I highly recommend Chewy for all your pet’s needs. Their website is incredibly user-friendly, making it easy to search, compare, and discover a wide range of products. The Autoship option keeps you stocked on your pet’s favorites and offers great discounts for its use. One feature I love is the ability to alter the Autoship date if I find I need something sooner or want to wait a little longer before delivering again. The Chewy app is just as convenient, letting you update orders, add or remove items, or change Autoship dates on the go with ease. In all the time I’ve been using Chewy, I’ve only had one issue with an order — and their customer service handled it quickly and effortlessly. It is clear they genuinely care about their customers and their pets. Chewy has become my go-to for reliable, fast, and stress-free pet shopping. And just like in the advertisements, my pets get excited the moment they see the Chewy box waiting in the entranceway!

We had to say goodbye to our sweet 17½-year-old Jack Russell, Chief, this week. I contacted Chewy customer service to cancel his autoship for probiotics. I figured it would just be a quick cancellation and that’s it. Instead, Chewy not only refunded the order that had arrived days before he passed, but they sent us the most thoughtful message of sympathy and a beautiful bouquet of flowers in Chief’s honor. We were so touched. It honestly brought some light into a really hard moment. Chewy, you went above and beyond, and I’ll never forget it. I’ll be a loyal customer forever and recommend your company to all friends and family with pets. You don’t just treat pets like family, you treat people like family, too. ❤️🐾

I cannot say enough about this wonderful company! I have been using them for several years with great service. I recently lost my 14 YO morkie and had to call and cancel an order that had already been scheduled for shipping. They reimbursed the full amount, sent me a most endearing sympathy email and a small bouquet of flowers. Thank you so much for being a wonderful caring company!!