Finally Flowers

This is my neighborhood florist (even though I moved years ago) and they've always created the most beautiful arrangements for me. I don't know flowers so I usually just request a certain color palate, animal safe and let them do their thing. The recipient is always pleased and posts pictures all over social media in gratitude. They've even called around to drivers to try and accommodate a late day request for same day delivery which in most others shops the ask would have been immediately shutdown. Some of the arrangements have been for sad occasions that make for difficult communication but the customer service is always kind and patient. Thanka for being my neighborhood florist!

Very friendly and very helpful! They helped me with a custom bouquet for Valentine's day, I chose a couple from their selection and came to pick up a beautiful arrangement they made and then some! Highly recommend.

I emailed Finally Flowers 2 MONTHS ago, and they still have not replied to my complaint about my order. So all I can think to do is steer others away from this place. Back in February, I had trouble with the website ordering flowers. I tried online for multiple times each day because I was in another country and wanted to surprise my mom with flowers for her birthday. I eventually gave up and had my sister call to order them since it would cost me a fortune to call out of the country. They had to make the arrangement 3 seperate times for "better" flowers. I wish I could attach photos so you could all see just how bad they were. I ordered a simple arrangement of purple tulips. And what my mother got- again on their third attempt- was drooped tulips hanging over the edge of the vase. Mind you, my mother got better flowers from her coworker who bought them for far cheaper at a grocery store... I’m incredibly disappointed for the amount I paid and the trouble I went through to get this order placed. Never mind the trouble my sister went through going back and forth to the store three times in bad weather(snow) to get these. I have ordered from here in the past for Mother’s Day and the arrangement was beautiful, but this gift for my mother's birthday was certainly not worth the $60.00 I spent.

I had ordered some flowers for my wife, but I did not know that a snow storm was hitting the area. Despite the storm, the flowers were prepared and delivered in a timely manner. I was very impressed with their delivery service along with the flowers themselves. They look and smell amazing!

My daughter and I had an appointment for wedding flowers at the Lowell location. When I called to make the appointment, at no time did anyone mention that they were no longer located in Lowell but had moved to Haverhill under a different name. Imagine our surprise when we showed up at the door and the place was deserted, like a ghost town! It wasn’t until we approached the entrance that we noticed a sign in the window saying they had moved to Haverhill with only a phone number given. This was a complete failure on their part and a total waste of our time! I called the number and told them what happened, how it made us feel, and that we would be taking our business elsewhere. Not a good way to start off a business relationship! I cannot and would not ever recommend them, based on our experience.