Blossom Shoppe

Ordered a $150 arrangement for a funeral for the Grandmother off a close friend. Lynn- the florist- put a ribbon on my arrangement that said “Aunt”. Evidently per the Lynn, what occurred was that she had made a mistake. The ribbon was supposed to go on another arrangement. I did not order a ribbon period. I was offered an apology lacking any empathy. More like she was annoyed. I can’t be there with my friend because of proximity. I asked Lynn, what have you done for customers before in the past when you have made this sort of a mistake. Her response was, to be honest I’ve never made a mistake like this before. She offered me a PARTIAL reimbursement, (which I agreed to- sounded fair enough) but that it would be later before she got around to it. I’ll give her one star because I really thought she was blowing me off, but she did follow through, and quicker than I expected. But..... Her idea and my idea of PARTIAL reimbursement are clearly two different things: Let’s do some math, shall we? Floral Arrangement - $150 Delivery- $5 Tax- $9 Grand Total: $164 PARTIAL Refund- $20 Delivery proximity, round trip was 9.4 miles, from florist to church back to florist. So, 1/4 of the refund could be applied to the delivery charge of $5(which would not have cost $5 round trip, regardless). Also remember, she was already making that round trip delivery because the person who ordered the arrangement with “Aunt” also had their delivery messed up. She made $5 on their delivery too, (so in respect to my $5, she’s not really giving up anything because she was already making that trip with or without my business. So really it was like she gave me $15 back. Just want to say thank you sooooooo much for what really equates a $15 partial refund on a $150 arrangement. Lynn, I hope you sleep well tonight on my stack of cash. You clearly need it more than I do. It clearly means more for you to keep my money white knuckled, than the value of taking care of a customer that took the time to follow up on your mistake. This was embarrassing to experience, and even more embarrassing that I have to take to Social Media because her partial refund was insulting. Folks, there are other florists in town that would be grateful for your money. I chose the wrong florist.

Hi. Thanks so much for the beautiful arrangement for my parents. They absolutely love them. I appreciate you helping me make today special for the two of them, even though I'm out in western Canada. My go to shop for any floral needs. Always very friendly and helpful. You always know just what to recommend. God bless you as you serve the people of Belding and area.

So beautiful and they do specials

I stopped in today looking for something to brighten one of my favorite people’s day. I didn’t see anything that was quite what I was looking for. I’m sorry I did not catch the kind woman’s name but she put this arrangement together for me and it is beautiful and exactly what I was looking for!! She was so sweet and talented! Price was also great! Highly recommend!!!

Beautiful arrangement, fair price, and they delivered, hit it out of the park, the wife loved the flowers! Thank you for great service :)