Design Works Flowers is a florist serving Rochester, Michigan, offering premium floral designs, and offering local delivery.
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This is the only florist I order from in Rochester Hills. Their arrangements are beautiful every time. My mom loved (as usual) her birthday flowers today. Thanks so much!
Buyer Beware! My experience with an almost $200 bouquet from Design Works Flowers, Rochester MI. I feel compelled to share this troubling experience to caution others. On 11/14, I received a stunning bouquet of flowers for my birthday. By the morning of 11/16, I was shocked to see the flowers wilting and drooping. Concerned, I called the florist to address the issue. I was assured I would get a return call that day but never heard back. After their closure on Sunday and my absence from the office on Monday, I followed up on Tuesday morning. Once again, I was promised a callback and was asked to provide photos, which I sent promptly. Yet again, there was no response. Today, after recounting these events once again with the staff at Design Works, I finally received a call from the owner. To my surprise, rather than addressing the issue professionally, she shifted the blame onto me. She insinuated that I had delayed reporting the problem despite my having called promptly. She denied receiving my initial call, implying the fault lay with me. She said, "I'm not saying you're a liar but..." —a bizarre and unfounded accusation. Her dismissive tone escalated as she accused me of not properly caring for the flowers, even though they were treated exactly as I've cared for countless other bouquets. For context, I also received another bouquet from a different florist on the same day, and they remain vibrant and fresh. When I mentioned this, her response was curt: "We're not talking about those flowers, are we?" The lack of accountability and professionalism was appalling. While I tried to handle the situation respectfully, the owner's approach left me deeply frustrated. This experience serves as a stark warning—be cautious when choosing where to purchase your floral arrangements. Professionalism and customer service should never wilt as quickly as the flowers did. You have been warned! It’s evident from the owner’s responses to other reviews that she consistently avoids taking responsibility for issues.
I have no idea about flowers. But I have 2 flower vases 😂 My husband bought flowers for my empty flower vases. I don’t know the flowers name still but they are beautiful and lively long enough. The owner helped him to get flowers. And even made them in two for easy to put in the vases. Thanks for your kindness.
Design Works Flowers provided exceptional customer service. They created a bright and beautiful arrangement - delivered quickly to my sister (who loves the flowers!). Very thoughtful and attentive. Highly recommend.
Second year in a row we’ve used DW for hoco flowers. Love the bright, healthy flowers! Staff is friendly and super easy to work with. Highly recommend!!!
Design Works Flowers is primarily a walk-in florist in Rochester. Contact them at (248) 656-3995 to discuss pickup options or special delivery arrangements for your order.
Design Works Flowers offers a wide variety of fresh flowers including popular choices like roses, lilies, tulips, and seasonal blooms. Their inventory varies based on season and availability. Visit their shop in Rochester or call ahead to check on specific flower availability for your arrangement.
Yes, Design Works Flowers provides wedding floral services including bridal bouquets, bridesmaid bouquets, boutonnieres, corsages, ceremony arrangements, and reception centerpieces. They recommend scheduling a consultation well in advance of your wedding date to discuss your vision, colors, and budget.
Yes, Design Works Flowers offers sympathy and funeral flower services. They can create standing sprays, casket covers, wreaths, and other tribute arrangements. They understand the importance of these occasions and work with families and funeral homes to ensure timely delivery and appropriate arrangements.
Absolutely! Design Works Flowers welcomes custom arrangement requests. Whether you have specific flowers in mind, need particular colors to match an event theme, or want something uniquely personal, their florists can work with you to create the perfect arrangement. Contact them to discuss your ideas.
You can place an order by visiting Design Works Flowers in person at their Rochester location, calling them at (248) 656-3995, or through their website if online ordering is available. For special occasions or large orders, placing your order a few days in advance is recommended.
Design Works Flowers creates floral arrangements for all occasions including birthdays, anniversaries, Valentine's Day, Mother's Day, graduations, get well wishes, congratulations, apologies, and "just because" moments. They also handle special events like weddings, corporate functions, and memorial services.
