Thrifty Florist

Wonderful pink n purple rainbow roses

Corsage in poor condition while boutineer in better condition within hours of pickup. Flowers were stacked and tied together when my son picked them up. Pickup day of prom and 40 miles away when discovered. Took photos and returned with items and photos where I was told a manager would call me back. NO CALL BACK

I did not get what was advertised in my purchase. I ordered the largest size basket. Not only was it smaller, but many of the flowers shown in the advertised photo were missing. Like half of the advertised flowers (one of them being roses) were not present in my bouquet. I called them and had a lengthy discussion about it just to be told to call the Taylor location instead because apparently they were the ones who assembled it even though I ordered from Wyandotte. When I called Taylor, the manager wasn’t there for the day anymore. I didn’t call back again after that because I already spent too much time on the initial phone call and the bouquet was already delivered to my recipient.

I bought a bookshelf from this stores I was in a rush when getting it because I had my two young kids with me. It was advertised as a pottery barn bookshelf. Once I got it home, I saw that it was not made out of wood, the base fell off and there were assembly numbers on it, which pottery barn doesn’t do. I have now overplayed for a poor quality item. The store owner refused to take it back and refund me. I’m very disappointed and will not recommend this place to anyone. I’m on a budget with two young kids and feel taken advantage of.

Whoever answers the phone is truly SO RUDE and passive aggressive, and can explain things to people without an attitude. Chose to order from there because the place was around still from when I lived there as a kid (no longer do anymore) but will never order from this shop again specifically because of HER bad customer service. Very sad.