Bayview Florist & Montage

I went to bay view florist today, the day before Valentine’s Day. Before I begin please know i am aware of the amount of volume the store has on this day. When I went I asked for two boquets and I was told I would have to come back three hours later. To me that was fine but also puzzling considering there were people ahead of me ordering and waiting for the bouquets on the spot. So I ordered two bouquets totaling $195 and was told to come back at 6pm. I come back at 6pm and the staff was puzzled to where my order was. To my dismay my order for my wife and mother were rushed and put together. Not only as a customer did I feel like my business was not wanted because of the amount of volume but the quality of the product which had amazing reviews in my opinion was truly poor. I expected a much better quality especially with 3 hours to put them together, instead I got them rushed and not what asked for. 200 dollars of disappointment. Money it fortunately not the issue but it is the quay which was. Also they rushed so much they did not provide any flower food. ** UPDATE** On February 14th an employee called me concerned about my review. However, it was the worst customer service. She verbally attacked me and was defensive and she asked what I did for a living. She went on to say that she would come to my place of business and leave a terrible google review. She also explained I was given more for my money that I paid for and asked why I did not say anything at the time of purchase. Well in part the environment in the store did not make it seem like my input or business was wanted. The conversation went on to ask if I was a bay view customer. I explained I wa a first time customer and came because of the wonderful reviews, the conversation then ended abruptly and rude. However, I would have pulled my review down if there was any sense of compassion to assist in the problems I expressed or even have been listened to. I hope this is not the experience for anyone else in the future as I know my review will not damage any business.

Bayview Florist did a fantastic job at our wedding. We had a last-minute change and Lorraine stepped in and helped us, bringing our vision to life. The burgundy and peach flowers were exactly what we wanted at our October wedding at a vineyard on the North Fork. We received so many compliments on the chuppah, bouquets and stunning centerpieces. Lorraine did such a wonderful job and was so responsive and organized every step of the way. Plus, I love stopping by the storefront. It feels so warm and cozy like you're in someone's home. I know I'll be back for my next event!

I would highly recommend Bayview Florist for all your floral and gift giving needs. The bouquets and arrangements are second to none!! I was given the most beautiful bouquet of roses that look as fresh as they did eight days ago!!! Vincent, Melissa and staff are professional, friendly, knowledgeable, and very helpful! Whatever your needs and budget may be, they will help you find the perfect floral arrangement.

After being a customer here for 10+ years, I have to leave a bad review because the flowers Bayview sells are not fresh. I’ve tried giving feedback in the shop and mentioned that flowers I receive droop or turn brown within 1-2 days but nothing has changed. Below is a photo of the $200+ flowers I bought yesterday, and how they look today. I don’t mind paying premium prices for premium products, but not if it can’t even last 24 hours. It’s disappointing, but after 10 years of coming here and the last 1-2 years of getting old flowers, I will no longer use this business.

By far the absolute most stunning flowers! The staff and flowers at bayview florist truly are exceptional! From service to their product I am speechless. Highly recommend this florist to all! I will never go anywhere else again!