Henderson Florist

I usually don't write reviews and I am a VERY STRONG SUPPORTER OF BLACK OWNED BUSINESSES. I placed an order and they had a teenage girl answering the phone, which I thought she did a very good job. I wanted to get something delivered for a birthday, but the person never received anything. Due to my crazy schedule I wasn't able to follow up until the Friday of the week that I placed the order which as that Wednesday. When I finally called and attempted to speak with them about my order, the 1st woman abruptly stated, "We called you and left you several messages and we did not get a return call!" I immediately stated that I did not receive any messages on my phone. Before I could say anything else, she immediately went to pass the phone over to another woman (who I am assuming was the owner); but prior to owner getting on the phone, I could hear them talking about the order and me. EXTREMELY AGGRESSIVE AND VERBALLY HOSTILE CONVERSATION REGARDING ME AND MY ORDER. So, when she said hello, I began to speak and she replied back the same that they left me several messages about my order. She then stated that the girl that took my order did not take down my expiration date of my card. I attempted to explain to the woman that I use my cell phone for work and all my business so, it's with me all the time. I further stated that I did not have any messages left nor did I have any missed calls from the Henderson (Vance County Area). She then stated, "Well, we did and the order was not filled" with a very dismissive attitude. So, NOT INTERESTED IN ORDERING FROM THIS PLACE EVER!!!! Not one time did she try to fix the matter with me or say anything about checking numbers to see if they had the correct number to help the situation. Well, I see that she is not about her business and money, just about being RIGHT!!! I do not recommend this business/florist and like I told her, "I will go to the white florist!" Sad because I am a STRONG ADVOCATE FOR BLACK OWN BUSINESS. Signed, So disappointed that African-American people refused to do better! (SMH)

Worst experience ever. I have never been in a florist that didn't smell like flowers, but instead wreaked of cigarette smoke. I placed a delivery order to be delivered by a certain time before the recipient left work for the day and it was 30 minutes late. I was offered a full refund but having once been a business owner myself, I said I would be satisfied with a discount. Upon arriving to have the transaction reversed on my debit card and a new one charged I was told one reason after another why it was not going to happen. I will, of course, never shop there again, and much to this shop owner's loss, neither will my husband. Who by the way, frequently called in arrangements over the phone and she has never met in person. This will be a huge loss to her as he spent quite a bit of money with her. Hate I have to click on a star to even post. Not worthy of it

This place is a SCAM!!! I ordered flowers for Valentines Day for my wife which totaled $182. The flowers were never delivered to our house. They sent me an email stating that the flowers were delivered but provided no proof. I tried to call to speak with a live representative but could never get through. I was on hold for about 10 minutes then thy would hang up. I tried this over and Iverson again! I am now disputing the payment with my bank! I don't recommend these people to anyone! SCAM!SCAM! SCAM!!!

I ordered flowers through 1800 flowers they in turn contacted this florist for a funeral I needed flowers for they were terrible they left the flowers out in front of the church the night before in 100degree heat for one and two I paid alot of money for two arraignment and what I got was two arraignment that look like I paid $25 for. Terrible arraignments and very unprofessional.I would suggest anyone considering using this florist take your business elsewhere and save your money and embarrassment .

I received a lovely bouquet of fresh flowers by a wire transaction across the US. The delivery person was friendly courteous-The bouquet lovely with an array of different color roses- red, orange, pink & white along with baby breath throughout the bouquet- the roses in different stages of opening - arranged beautifully in a vase with a ballon attached.I was happy & surprised to receive the lovely flowers and was able to let the sender know just how lovely & special this gift was - also sent the sender a photo of the flowers & balloon- we both - quite pleased!