Hawks' Florist

I have known Hawks' to be nothing but the best. They did the flowers for my mother's funeral as well as other flowers in the past. My recent order for a family member did not look anything like what I paid for it nor was it the amazing work they are known for. The family member sent the photo and was thankful for the bouquet so Hawks' offering to pick it up and redo it was not a good option. I could not believe it when I saw the photo sent After going back and forth over the phone and sending photos, I was offered a half of the money back due to it being half of the bouquet I ordered, look at the photo especially the side by side. However, upon checking, I was charged another $55 instead of getting the refund. So that is $98.20 and another $55 for something that should have been what I paid for and a hassle over the phone disputing what anyone with eyes can see. This is disappointing and just be aware and prepared to not try to complain or get what you paid for because she will argue she followed the "recipe" and will advise you that in the future you need to specify you want a full looking bouquet, but when you buy the premium version doesn't that go without saying? Also, when I called and told them of the mistake (extra charge) and that I appreciated them fixing it, I was given a flippant, "I'm sure you do." It is getting close the end of the business day and still no change to the extra charge. Maybe they are having a bad day, but check all my other reviews, they lost a good customer. **Update: I had to call my bank to dispute the $55 extra charge. Hawks' did not follow through.**

The folks at Hawks are very helpful, friendly , and the flowers were beautiful for my mother in law's service. They captured her favorite colors perfectly. We will definitely use them again.

For my grandfather's funeral I requested a spray and it was gorgeous. Fall colors that really fit the man. It was a list of grandchildren on the card and the person took each name carefully, spelled checked and when I called back with some I had forgot, added them easily and still expressed considerable sympathy. I Definitely recommend this florist!

I purchased an arrangement from this excellent florist in person, and couldn't have been more pleased with the high level of quality of their arrangements and wonderful customer care. Not only is the arrangement beautiful, the prices are outstanding but the people at Hawks' Florist are also outstanding and thoughtful. I found THE place in which I plan on purchasing all of my arrangements in the future. I completely recommend this florist if top-notch quality, value and customer care is important to you.

I just purchased a funeral flower arrangement on a stand from Hawks and they did an excellent job! The flowers were beautiful and we couldn't have been happier! Thank you. :) We live in Michigan and just purchased them online. We had never purchased flowers from them before. We would use them again.