Edible Arrangements

I missed my birthday delivery and they were super sweet and replaced it... yay! Happy Birthday 🎂 🥳 🎉 to me!!! Excellent customer service. Thank you!

This company is CREEPY BAD. Do not order from them and I never will again. They have no regard for customer service. I wouldn't order from the store maybe any other edible arrangement store. My order said same day delivery but when they say same day delivery, they mean at the evening hours after the celebrations have ended. Then they charge 15.98 for delivery fee. Not worth it. This delivery driver is horrible. He doesn't coordinate the stops with the map. He is all over the place, Franklinton from Wake Forest, back to Wake Forest, back to south of Franklinton. He is two stops away from my delivery then three stops and then two stops then 5 stops. It is after 5 pm and still says 5 stops away. I would not order from them again. I see some comment from the store owner to not buy for them if you can't read the delivery instructions and etc etc That's just really stupid and uncalled for. I'm having the same issue and my understanding that it was due today and the one I picked out to be delivered today was eligible for 1 hour delivery but they ignore all that. I order 8:00 this morning 2/17/25 for my daughter's birthday and it's after 4:00 p.m. and she still doesn't have it. The driver is about two or three hours still away from delivering it after I called the store. Won't happen again. If you're ordering order from a different company that does fruit delivery arrangements

Am very disappointed with this specific branch as I have ordered from other stores before and the experience was completely different.I put an order a day before delivery day at around 4PM to be delivered the following day to a residential area just within a few minutes from the store.At 12PM on the delivery day I call the store to get a clear timeline of delivery time and the guy I talk to assured me that delivery will be between 2 -4PM.At 2PM I decide to track the driver and he had 10 STOPS before my delivery.At 5.30 PM no delivery yet and I decide to call the store again and this time round I talk to Michael who says the orders are normally never done in order of first come first serve and the whoever gave me a delivery timeframe was wrong.This time round I track the driver again and still has 10 mores STOPS to deliver to before my order is done.I ask Michael why is this the case since 2PM and he says the driver goes back and forth to the store and if there are new incoming orders more closer to their vicinity they are done first which means my order will keep waiting until no new orders within the driver’s proximity are made.At last delivery was done at 6:19PM which beats no sense of even placing the order the day before.I don’t recommend this store to anyone, please read all the reviews because I regret not doing it before.

Don't go to this Wake Forest location! The rudest lady I have ever seen in my life. I really don't understand how this place is still in business with the poor customer service. I went into the store on my birthday, and she ruined my birthday! Wish I would have seen the reviews before I drove all the way there. I immediately threw the food in the trash when I left. Would never trust eating anything that came from such a rude person.

Delivered as promised with a smile. Fruit was fresh and delicious. Their arrangements are so beautiful! The smaller arrangements to me are not worth the $$, but the larger ones give you more value as well as variety. They are also perfect for lots of occasions.