Zupan's Markets - Macadam

Very rude and dismissive manager. Their store is on a list our manufacturer coupon works at, their name is clearly on it as well as a number to call if they had questions, and he just dismissed us entirely saying they won’t take it and said sorry walking away like we are not worth his time. No resolution, or offer of removing themselves from the program, just dismissive and uncaring about us as customers over a $25 Holiday manufacturer coupon. This is not the Zupan Experience I’m used to and will not recommend them anymore.

Fabulous fancy grocer! Excellent produce, huge meat selection, bakery and deli is notable, wish I lived closer to go more often. Extremely helpful, cheerful staff.

For a high end market, they do have a good selection of local/regional products. Did purchase a bouquet of flowers for $30 and added additional roses a la carte ($6 each) and the roses didn't even last 2 days which is bit of a bummer. The $48 bouquet was a bit of a let down. But I do love their fresh made chocolate chip cookies.

Zupan's Markets, a well-known grocery store chain in the Portland, Oregon area, has a reputation for quality and a unique shopping experience. Their commitment to local produce, artisan products, and exceptional customer service sets them apart from typical supermarkets. **Quality of Products:** One of the standout features of Zupan's is the quality of their products. They offer a wide selection of fresh, organic produce, sourced from local farms whenever possible. Shoppers often rave about the freshness of their fruits and vegetables, which are typically superior to those found in larger chain stores. Additionally, Zupan's has an impressive meat and seafood department, where customers can find sustainably sourced options along with expert advice from knowledgeable staff. **Artisan and Specialty Items:** Zupan's Markets pride themselves on carrying a variety of artisan and specialty items that cater to gourmet cooking and unique tastes. From local cheeses to handmade bread and specialty sauces, there’s a strong focus on products that showcase the culinary scene of the Pacific Northwest. This makes Zupan's a go-to destination for foodies looking to explore new flavors and ingredients. **Customer Service:** The customer service at Zupan's is frequently highlighted in reviews. Staff members are not only friendly but also well-informed about the products they sell. Many customers appreciate the personalized attention and willingness of employees to assist with product recommendations or cooking tips. This level of service creates a welcoming atmosphere that keeps customers coming back. **Store Atmosphere:** Shopping at Zupan's is often described as a pleasant experience. The store layout is designed for easy navigation, and the ambiance is warm and inviting. Many locations feature a café area where customers can enjoy a coffee or a quick bite, which adds to the overall shopping experience. **Pricing:** While Zupan's Markets are sometimes considered pricier than standard grocery stores, many customers feel that the quality of products justifies the cost. For those who prioritize fresh, local, and high-quality ingredients, Zupan's presents good value. They also offer various promotions and loyalty programs, which can help mitigate costs for regular shoppers. **Community Engagement:** Zupan's is known for its commitment to the local community. They often participate in local events and support local charities, which resonates well with customers who value businesses that give back to their communities. This engagement fosters a sense of loyalty among shoppers who appreciate supporting a store that invests in the well-being of the area. In summary, Zupan's Markets offers a unique grocery shopping experience characterized by high-quality products, exceptional customer service, and a focus on local and specialty items. While prices may be on the higher side, many customers feel the quality and overall experience make it worth the investment. For anyone living in or visiting the Portland area, Zupan's Markets are certainly worth a visit.

I cannot imagine a better market than Zupan’s. The displays inside and outside sparkle. The quality of the fresh foods, the meats, the cheeses, the staff, is unsurpassed. Granted, the prices are somewhat higher than what could get elsewhere. However, one does not find this quality in any other grocery store.