Gerlach's Garden & Floral

Amazing experience! In Erie for a youth sports event and saw a pair of foo dog statues that were glorious. Called and got price quote and was very affordable! Left my son's game (they were in between games actually) and rushed there, but when I was almost there they called back to tell me they misquoted the price. Still a price that was worth considering but higher. Very nice of them to try to catch me and very considerate. After seeing them in person I knew I needed them. They gave me a small discount for my troubles and were very polite and loaded them for me. I am elated with my purchase and can't wait to get them back to NY! What a great place!!

Unfortunately, my experience was overall disappointing. I probably will not be ordering here again. My biggest issue was the fact that the arrangement received was completely different from the one I had ordered. They put a disclosure on the website that they may have to substitute some things, however, this looks nothing like what was pictured- even the basket is different. My suggestion as a customer would be to either picture the arrangements you have on hand, or take down the pictured arrangements altogether if you can’t mimic them. The arrangement my recipient received made me wish I had gone with someone else.

Living in another State but have a dear friend in Erie I researched a few local florists and chose Gerlachs. I called them as I wanted something very specific. They did not disappoint. My friend sent me a photo and was thrilled with the exquisite arrangement. I am about to call today to order another arrangement for her beautiful daughter. Thank you Gerlachs.

Such a cute little shop with so many different gifts and tons of beautiful plants/flowers!! I got the prettiest mum too

I have been landscaping for 20 years. I've gotten mulch from numerous landscape supply companies over the years. Got mulch for a job from Gerlachs and what should have been 2 yards of mulch in the back of my pick up was more like a light yard and 1/2. I gave them the benefit of the doubt and thought maybe it was just somebody new doing the loading and didnt scoop the material properly. Well, i went back about a week later for another job i was doing and got the same result. Wondering if anybody else has had this experience with them?? Did they think they could short me thinking that i was just a home owner coming in for my own yard and I wouldnt know the difference?? My guess is they take the bucket and "fluff" up the material before loading to make it look like more. In 20 years of being a landscaper I have have never given a bad review to a landscape supply company. Gerlachs deserves this one. Dont cheat your customers!