Stop & Shop

I was recently here from another state and I wasn’t sure what grocery store is common in Rhode Island. I googled the place and I spoke to a customer representative named Emily who was very helpful. I wanted to know if they carried the Panera Bread mac and cheese because the Walmart near me where I was about 10 miles and ai didn’t feel like trekking that long to get some mac and cheese. So, I called. Emily picked up and not only that, she went and looked and confirmed that indeed they had the panera bread mac and cheese. She even told me how many there were. This place was only 6 mins from me. And yes, I got my mac and cheese. I enjoyed my experience here. And the whole place is clean and well organized. If I’m in the area again, I’ll stop by. Thanks Emily

I paid $120 for a small amount of food. Maybe that comes with the times. However, they won’t give you paper or plastic bags like other grocery stores. Every item i bought is in plastic. Every one. Then they ask to charge you for paper bags to take them to your car with. Insulting. In addition, there is a robot that drives around the store that gets in your way. Every customer and employee dislikes it. Ask the employees, they are embarrassed of it. “But management likes it”. They got 2 stars instead of one because the crew that cuts the deli meats is awesome and friendly. Edit, i just bumped the review from 2 to 3 because i talked to steve the manager and his attitude was outstanding. He said he is aware of many complaints about charging for bags and the robot. I doubt he has any power to change these things. If stop & shop senior management gave Steve more power, that store would grow in revenue quickly. Wake up senior management!

Super awesome local Stop & Stop! Their organic section is right up front when you walk inside and all their produce looks super fresh and colorful! Their staff is incredibly friendly and helpful as well and got us through the lines very quickly ✨❤️

Very impressed! Very busy, but didn’t have to wait, no line in front of me, Ateam, good holiday spirit! Merry Christmas!

My experience at this store is never a good one in terms of prices and or checkout - nothing wrong with the folks who work here nice people- my issues are with its prices - why are store brands more expensive than non? I go to the ground beef section and it’s 7.99 for 1 lb if ground beef? The grass fed is a dollar more. It’s a joke. No wonder business is down. And the worst of all experiences is the self checkout - that scale is so awful it made me get help 5 times because when I would scan and place things down it would prevent me. Then when I put in produce I can’t find the actual names so I overpay for produce. Honestly I might never shop here again just because this is now the 3rd time in self checkout that it’s gone this way. It seems like stop and shop is more concerned with food theft than customer experience with that self checkout absolutely awful. That being said this is not a reflection of the workers they are great.