Edible Arrangements

I had ordered an arrangement for Valentine’s Day to come with roses, strawberries, cheesecakes, and brownies or fudge and for $175 I got a mixed arrangement of dead flowers, not even roses, strawberries and cheesecake that were tossed all over inside the box on the plus side the card was right. But for $175 I’m a little bit disappointed, Actually, a lot of it. I’ve heard nothing but good things about edible arrangements and the store in Mcallen is not representing them well. be careful when ordering!

I recently placed an order to surprise my wife on an early Valentine's Day gift. Unfortunately, the bouquet of roses were extremely below expectations, as shown on these pictures that were taken within a couple of hours of delivery. Pedals falling off, wilted leaves, no pride in work. I sent a complaint & never got feedback but a generic auto-reply. I'll expect a similar reply to this post. "We're sorry to hear about your experience, blah, blah. We're look into it. Blah blah blah." I can assure you that I will not be a returning customer.

Extremely disappointed with the level of service this place offers! Do NOT order from them. They deliver whatever they want and don't even confirm or give you the courtesy of letting you know that what you requested is not available. On the left is what was online and requested, on the right is what they delivered! Where are the circular chocolate discs that say "Get Well Soon"? Why was I not notified? When I called all they said was "Well we ran out so we didn't include". Seriously???? And now they do not have a manager available for an entire week for me to speak to. NEVER AGAIN!

Terrible Service & Poor Quality – Never Again!!!!!! If I could give zero stars, I would. My husband ordered an arrangement for me, expecting a smooth and special experience, but Edible Arrangements turned it into a complete nightmare. After placing the order, they suddenly told him it wouldn’t be delivered until the next day. He tried canceling it, but NO ONE answered the phone. Since he couldn’t get through, he had to send his dad to pick it up while he was at work. They removed the delivery charge, but that didn’t make up for the awful quality of the arrangement. When I received it, I was shocked. The presentation was terrible—the bear was laying down instead of being displayed properly, and the entire arrangement looked thrown together with no care at all. It wasn’t even nice enough to take a picture of and share with friends on social media . Instead of being a sweet romantic gesture, it just made me upset. I couldn’t believe how much money was wasted on something that looked so cheap and thoughtless. This caused a huge argument because I was so disappointed—when you spend that kind of money, you expect some level of quality. Honestly, H-E-B makes better arrangements than this for a fraction of the price. I will NEVER order from Edible Arrangements again, and I highly recommend that others avoid them too. They clearly have no pride in their work, and their customer service is nonexistent. Save your money and go elsewhere!

If I could give zero stars I would. I ordered the smaller version of this pineapple bouquet for my coworkers birthday and it looked NOTHING like the picture. For an expensive fruit bouquet, I would expect nice presentation. On top of that the delivery takes forever. the pictures on the website are NOT what it will look like. False advertising at its finest and I am very unhappy and dissatisfied with my purchase. I tried calling the store multiple times to see what could be done about this and they never answered my call. 👎🏼