Rose Florist & Flower Delivery

Great service! I got a beautiful graduation bouquet and balloon. The flowers were fresh and nicely wrapped. Staff was super friendly. Highly recommend!

Disappointing Experience, but Appreciate the Gesture I ordered a bouquet and made it clear multiple times that I had issues with other flower shops in the past—ordering one thing and receiving something completely different. I specifically asked for the bouquet to be very similar to the photo I provided. While I understand it may not be identical, I was assured it would be close. Unfortunately, when I arrived to pick it up, the bouquet looked nothing like what I ordered. Their excuse was that they don’t use the “cheap paper” shown in the reference photo—as if my preference didn’t matter. As a paying customer, I should be able to choose what I want. On the positive side, they did not charge me for the bouquet, which I appreciate. However, the overall experience was still disappointing, especially since I wanted a customized bouquet. I wouldn’t recommend this place if customization and accuracy are important to you. My Response: First, I appreciate you taking the time to respond, but I’d like to clarify a few things: 1. Regarding the Photo: I will gladly share the photo of what I requested so others can see what I wanted. I kindly ask that you share a photo of the bouquet you made for me so customers can judge for themselves if it was “very similar” as promised. Transparency benefits everyone. 2. Paper and Wrapping: You never mentioned that you wouldn’t use the paper I requested. You only said you didn’t have that exact one but would use a similar alternative. What I received was nowhere near what I expected, and that was the main disappointment. 3. Payment Issue: I provided my credit card in good faith, and if there was an issue with the payment, that does not change the fact that the bouquet did not match my order. My intention was never to get anything for free; I simply wanted the bouquet I ordered for an important birthday event that night. Unfortunately, the end result did not meet my expectations, and it affected my plans. If you truly care about your customers, sharing the final bouquet photo will help demonstrate the quality of your work and let others see both sides of the situation. I wanted to support your business, but the experience was disappointing. I hope this feedback helps you improve future orders.

I had a wonderful experience with Rose Florist in Fairfax! The man who took my order over the phone was fantastic. He was so helpful and kind. He worked with my budget without making me feel rushed or limited, and still put together something beautiful. The flowers were delivered the same day, and I couldn’t be happier. Excellent service, great communication and truly lovely arrangements. I’ll definitely be ordering from them again!

Absolutely phenomenal service—especially impressive over a holiday weekend. Zee brought my vision to life with remarkable creativity and delivered exactly what I imagined, right on time. His craftsmanship is exceptional, and his keen eye for floral design shines through every arrangement. He uses only the finest blooms, and the quality is apparent in every detail. I can’t recommend him enough. I look forward to working with Rose Florist again. Thank you, Zee!

Perfection deliverer! I had great experience ordering flowers for my mother’s birthday. Zee took great care in making sure that our flowers were delivered to the restaurant before we arrived for our special dinner. Great service, great price. I highly recommend!