Williams Flower & Gift - Shelton Florist

I was blown away with Williams Flower & Gift!! Not only were the arrangements absolutely stunning but they were so wonderful to work with. Their customer service, attention to detail, quality and care for their customers is unsurpassed. They called with genuine concern to ensure I was comfortable with substitutions that may be necessary due to supply chain issues and shared with me their ideas to make the arrangements fabulous no matter what. Then, on the day of delivery, they texted me pictures before the arrangements were delivered to ensure I didn't have any concerns. They confirmed delivery by texting me a pictures of the house and calling to inform me the flowers for my friends who lost their mother had been delivered. I was deeply, deeply touched by their compassion and am so, so grateful I didn't have to worry about a thing and felt they cared just as much about the flowers that I did! I honestly believe they do! Thank you Williams Flower & Gift! I am overwhelmed and you are definitely my go-to florist from now on!!

I had ordered “Premium” versus “traditional” flowers for a birthday. The cost difference was $50.00. The total cost of the flowers alone being $119.00. I was shocked when I was sent a picture of the flowers and only saw three roses and a few various daisies and other flowers. Certainly nothing to constitute a cost of $119 and be called premium. I did call the business and the employee who answered the phone did agree that the order was incorrect. I was first offered to have another arrangement sent but that seemed very unnecessary. Then I was offered 40% back of the cost of the flowers. Of course this will take 5 - 10 days to be refunded. I will concede that the business did try to rectify the error. But I feel that this is a consistency with this business. I did receive flowers on Mother’s Day that my son had ordered. He too had ordered the premium flowers and those flowers were dead within three days. I can go to TraderJohn’s and get flowers for $9.00 that last two weeks or more. I will no longer use this business nor will I recommend this business to anybody. Do not waste your money or your time.

0/5 Rating. Definitely not worth $372 for this much of flowers and gifts. It looks like flowers were picked from the bush and the bush was added into a vase. My husband said he chose this place because of the high rating and to have this delivered is such a disappointment. I feel that it was overpriced and was not even given much effort to add details or ribbons and used a basic glass vase. It was also Valentine’s Day and this definitely ruined the experience for us. I do not recommend ordering from this floral shop.

They did a great! Flowers was as it was on the picture and they even contacted me with the picture before it was out for delivery to make sure I am ok with the arrangement. I will definitely use them again! Pictures here are from the florist ahead of time and second one is from my friend a week later.

My husband paid 100 dollars for these Mothers Day flowers. The flowers are literally dead. I replaced the water as the card suggested still dead. We will never order from them again. I called them they said their flowers are guaranteed and would replace them. I never received a replacement.